Claims Center

Report a Claim in Minutes

Submit a Claim Online. Note you must be logged in as an Agent or a Policyholder

By Phone: call our Claims Center at 1-800-809-4862

By Email: send an email to for Workers' Comp claims or for all other claims

Builders Mutual is always looking out for its customers. We do our best to help you prevent claims through educational materials and safety training, but accidents happen. When they do, you can rely on our claims department to respond with unparalleled service, speed and individual attention.

  • You Can Rely on the Industry Experts
    • More than 30 years of experience with construction claims handling.
    • Unparalleled knowledge of construction coverage and expertise in all lines of commercial insurance.
    • Specialized adjusters focused on helping you through your claim with ease.
  • Our Claims Commitment

    At Builders Mutual, we see great value in creating manageable caseloads for our adjusters.

    This allows BMIC adjusters to be aggressive in claims management. Other insurance carriers may just pay bills. Our adjusters will review doctors’ bills and case documents in detail—while keeping one clear goal in mind. We want to help you get your employees back to work as quickly as possible to reduce downtime and protect your bottom line.

  • Great Customer Service is Our Priority
    • Policyholders are assigned a single point of contact who handles your claim from beginning to end.
    • On-site claims investigations are performed when necessary, leading to more accurate claims and incident reporting.
    • BMIC adjusters quickly process medical bills—average turn-around time is less than 72 hours.
    • Spanish-speaking claims staff is available to assist with Spanish-speaking claimants and policyholders.

Nobody knows the builder like Builders Mutual.

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© 2005-2016 Builders Mutual Insurance Company
PO Box 150005 Raleigh, NC 27624-0005 Local: (919) 845-1976 Toll-Free: (800) 809-4859

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