Builders Mutual FAQs
Have a question about Builders Mutual? Click on one of the topics
below for more information, or scroll through the whole page.
If you have further questions, please Contact
Us.
Builders Mutual Insurance
Company - General
What is your mailing address? Phone number? Fax number?
Builders Mutual Insurance Company
PO Box 150005
Raleigh, NC 27624-0005
Premium Audit 800-809-4860, fax 919-845-9382
Risk Management 800-809-4858, fax 919-845-9385
Builders Mutual Insurance Company – WorkSafe
Self-Reporting Worksheets
PO Box 900017
Raleigh, NC 27675-0017
Builders Mutual Insurance Company – Builders
Best Bill Payments (CPP, Auto, Builders Risk, Umbrella)
PO Box 900027
Raleigh, NC 27675-0027
Premium Accounting 800-809-4860, fax 919-845-9382
Builders Mutual Insurance Company – Claims
PO Box 150006
Raleigh, NC 27624-0006
Claims 800-809-4861, fax 919-845-9385
Claims Reporting 800-809-4862, fax 919-845-9385
Builders Mutual Insurance Company – South
Carolina Workers' Comp Claims
171 Church St, Ste 140
Charleston, SC 29401
Claims 866-307-5302
Who do I contact if I think I received a cancellation in error?
If your letter indicates the pending cancellation is due to
non-payment of HBA dues, contact the Marketing department at
800-809-4859, ext. 489.
For non-payment of premium, contact the Premium Accounting
department at 800-809-4860.
For any other cancellation reason (including non-renewals),
contact the Underwriting department at 800-809-4859.
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WorkSafe - Monthly Self-Reporting
Worksheet
How is my experience mod calculated and why might it change
from one year to the next?
Each new policyholder is assigned an experience modification
factor. BMIC may use the experience factor that was previously
assigned by an appropriate rating bureau within the past 12
months (if current factor is not available, 1.00 will be used)
prior to insurance coverage with BMIC. The experience modification
factor applies for the full policy term. A new experience modification
is promulgated for each new policy period. If applicable, prior
carrier experience is combined with BMIC loss experience. The
NCCI (SC, TN, VA) or the North Carolina Rate Bureau (NC) promulgates
all experience modifications.
How do you calculate terrorism coverage premium?
Each state has a different rate. The calculation is outlined
at the bottom of the Worksheet:
- Total payroll in Column 3.
- Divide the sum by 100.
- Multiply the sum by the state-specific terrorism rate found
on Line 15.
- Round this figure to the nearest dollar and enter in Box
15, "Terrorism Risk Act."
Why did I receive 2 Worksheets in 1 month?
You will receive 2 worksheets in the month your current policy
expires and your new policy renews. For example, if your policy
expires on March 15 and your new policy renews March 16, you
will receive 2 worksheets (one for the term March 1-15 and
one for the term March 16-31). You must return both to avoid
cancellation!
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Premium Audit
Why can’t you audit my workers’ comp and general
liability policies at the same time?
Audits are originated based on your policy’s expiration
date. For example, if your workers’ comp policy expires
in January and your general liability policy expires in May,
you can expect separate audits within 45 days following each
expiration.
WorkSafe workers’ compensation policies
Why is the volume discount different on final audit billing
from what is shown on my monthly worksheet?
The discount factor is based on actual premium. Be sure to
review your estimated bill carefully at the time of policy
renewal, as this becomes the basis for your future reporting
forms.
I have been reporting and paying on my payroll monthly. Why
do I have a balance at the time of audit?
There may be several reasons:
- The audit generated more payroll than you previously reported.
- The allocation of payroll among the applicable classifications
may be different than you reported.
- A minimum premium may apply. Every classification has
a minimum premium. If the payroll you reported during the
year generates a calculated premium that falls below the
specific minimum premium for the classification of your policy,
then the minimum is applied.
Why am I being charged again for my Expense Constant?
The Expense Constant is not being billed again. To confirm:
- Add up all premium payments (excluding payments toward
deposit) for the policy term. Add the Expense Constant. The
total should match the Previously Paid amount shown on your
audit bill.
- Add the Expense Constant and Terrorism fee to the Normal
Premium Amount (found on the second page of your audit bill).
This is your Total Premium – from this, subtract the
Previously Paid amount to arrive at the audit bill balance.
General Liability policies
Why are my codes listed twice on my audit bill?
General Liability has 2 sublines of coverage: Premises Operations
and Products Completed Operations. The Premises Operations
covers you while construction is in progress; Products Completed
Operations covers you after construction is completed. These
2 sublines of coverage have different rates and are therefore
listed separately on the bill.
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HBA Membership
(NC all policyholders; TN WorkSafe policyholders)
Where do I pay my HBA membership dues?
Your HBA membership dues are paid directly to your local
HBA. Payments are NOT made to Builders Mutual Insurance Company.
We cannot make payments for our policyholders. Click here
to Find a Local HBA for phone and
address information.
Does Builders Mutual Insurance check to see if policyholders
are current HBA members?
YES, Builders Mutual contacts each local HBA throughout the
year. If your local HBA notifies us that your membership has
lapsed, we will notify you of pending cancellation of your
insurance policy(s). We also depend on the locals to notify
us when you have renewed your dues.
What are the benefits of HBA membership?
The benefits of membership range from services that benefit
your business to programs that enhance the business climate
for home builders. HBA membership is an opportunity to build
a network of professionals in the industry by sharing ideas
with other builders, subcontractors, suppliers and service
firms. These opportunities are in the form of monthly membership
meetings, golf outings and other social gatherings. HBA membership
is an opportunity to gain recognition and respect in the community
and within the industry. As part of your membership dues, you
automatically become a member of the local HBA, the NCHBA or
the HBAT and the National Association of Home Builders (NAHB).
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